Responsible Gaming

Betting 99 Responsible Gaming — Build Safe & Healthy Gaming Habits

Gaming is entertainment, not addiction. Betting 99 always wants you to play with enjoyment and in control. Our responsible gambling policy is here to help you build healthy gaming habits.

18+ Age restriction is mandatory
24/7 Support Available
100% Voluntary limit setting
5 minutes Self-Exclusion Activation

Important warning

Online gaming and betting carry financial risk. They are intended for entertainment purposes only and are strictly for users aged 18 and above. If you feel gaming is negatively affecting your life, seek help right away. Our support team is always here for you.

What Is Responsible Gaming and Why Does It Matter

Responsible gambling means treating gaming as a healthy form of entertainment — never as a way to make money or relieve stress. Betting 99 believes every player deserves an enjoyable experience. To support that, we've built a range of responsible gambling tools and resources directly into our platform.

Online gaming is growing fast in Bangladesh — but along with that growth, some people are developing gaming addictions that take a serious toll on their families and finances. Betting 99 takes this issue seriously. We want every member to make informed decisions and enjoy gaming responsibly.

The foundations of responsible gaming are simple: know your limits, set a budget, don't play beyond your set time, and never chase losses. Stick to these principles and gaming will always stay enjoyable. Use Betting 99's responsible gaming tools and stay safe.

Keep in mind — winning in gaming is never guaranteed. Every game outcome is completely random, and past results have no bearing on future ones. Only bet money you can afford to lose. By gaming responsibly, you can keep it a source of long-term entertainment.

Betting 99's responsible gambling policy is linked to our Terms & Conditions and Privacy Policyare linked. All three documents should be read together.

Betting 99's responsible gambling tools

We believe every player should have full control over their own gaming.

Set Deposit Limits

Set your own daily, weekly, or monthly deposit limits. Once a limit is in place, it takes effect immediately and cannot be raised before the set period ends.

Session Time Limit

Set a daily time limit for gaming in advance. Once your session time is up, the system will automatically send you a reminder to take a break.

Cooling-Off Period

If you need a short break, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks. You won't be able to log in during this period.

Self-Exclusion

If you need a longer break, you can activate self-exclusion for anywhere between 6 months and 5 years. Your account will be fully inactive during this time, and you won't receive any promotional messages.

Loss limit

Set a cap on how much you can lose within a given period. Once the limit is reached, betting will automatically stop and you'll receive a notification.

Reality Check

After a set period, a pop-up notification will show your play time and a summary of your wins and losses. This keeps you aware of your own gaming behaviour.

How to set gaming limits

Setting limits on Betting 99 is straightforward — just a few clicks in your account settings and everything is in place.

How to activate self-exclusion

Activate self-exclusion on Betting 99 in just five simple steps.

  • 1

    Log in to your account

    Log in to your Betting 99 account with your email and password. If you've forgotten your password, contact our support team.

  • 2

    Go to Account Settings

    Click your profile icon in the top right corner and go to "Account Settings".

  • 3

    Find responsible gambling options

    Go to the Settings menu and click the "Responsible Gaming" tab. You'll find all limit and exclusion options there.

  • 4

    Choose Your Self-Exclusion Duration

    Choose from 6 months, 1 year, 2 years, or 5 years — whatever works for you. You can also opt for permanent exclusion if you prefer.

  • 5

    Confirm and complete

    Confirm your decision. Your account will be deactivated immediately and a confirmation will be sent to your email. You will not be able to log in again before the set period ends.

Keep in mind: Once self-exclusion is active, Betting 99 will no longer send you any promotional emails or SMS. We respect your decision.

Recognizing the Signs of Gaming Addiction

If you or someone you care about is showing these signs, seek help immediately.

Chasing losses

Chasing losses by placing more bets after a losing streak is one of the most common signs of gaming addiction — and it typically leads to even greater losses.

Losing track of time

Losing track of time and spending hours gaming without realising it is a warning sign. Watch for whether gaming is eating into time meant for family or work.

Feeling restless or irritable when not playing

Feeling irritable, anxious, or restless when you can't play is a sign of psychological dependence — a clear indicator of addiction.

Hiding from family and friends

Hiding the amount you gamble or your losses from family, being dishonest, or avoiding the topic altogether — these are deep-rooted signs of addiction.

Playing with borrowed money or draining savings

Using money meant for essential expenses, dipping into savings, or taking on debt to gamble creates serious financial risk. If this is happening, seek help immediately.

Take a break now

If you feel like you're losing control of your gaming, activate self-exclusion now. It's not a sign of weakness — it's a brave and smart decision.

Are Your Gaming Habits Safe?

Answer the questions below and honestly assess where your gaming habits stand.

Frequently asked questions about responsible gambling

Not at all. Responsible gambling tools are beneficial for every player. Setting limits and staying aware of your own gaming behaviour are healthy habits for any player. They also protect you from financial harm before it becomes a problem.

Once your chosen period ends, you can reactivate your account — but a 7-day cooling-off period must pass first. For permanent exclusion, the account cannot be reopened.

Yes. Lowering a limit or setting a new one takes effect immediately. However, increasing a limit requires a 24-hour waiting period — this protects you from making impulsive deposits in the heat of the moment.

Listen without judgment first, and show empathy. Encourage them to seek professional help. You can also reach out to Betting 99's support team — we're here to assist the families of those affected too.

Strictly prohibited. Betting 99 enforces an 18+ age policy. Age is verified at registration and identity is confirmed through the KYC process. Parents are encouraged to use parental control software on devices accessible to children.

Yes, completely free. All of Betting 99's responsible gaming tools — deposit limits, session limits, cooling-off, and self-exclusion — are available to every account at no cost. Using them won't affect any of your benefits.

Start gaming in a safe environment

Join Betting 99 with a commitment to responsible gambling. Set your own limits and keep entertainment just that — entertainment.

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